Introducing Passport Verification

February 26, 2020

At Grabr, safety and trust are the keys to success for our peer-to-peer community, and we’re always working on new ways to make it easier and more secure for you to shop abroad and earn money on your trips. 

That’s why starting this month, all Grabr travelers will be passport verified

What does this mean?

In addition to secure payment processing, scam protection in your shopping and delivery structure, secure messaging and online identity verification, Grabr will now require all travelers to verify their identity with a government-issued international passport as well. 

Grabr ID verification is powered by Jumio, trusted with more than 200 million identity verifications worldwide for clients including United Airlines, Airbnb and WeWork. 

Your information will never be shared with fellow Grabr members, or any third party. Your information is only used to verify your identity at the time of identity verification and Grabr does not share or store your personal data.

 

How to Verify Your ID

  • Step 1 

Upload a picture of your passport photo page or take a photo of it using the your device of choice. This is so we can determine if your ID is authentic. Make sure the photo is well lit and clear.

 

 

  • Step 2 

Take a selfie. Dark rooms and strong background light result in low quality photos. You may be asked to take a selfie of yourself with your selected ID. During this step, make sure your passport and face are fully visible and in focus. We need to ensure the person behind a transaction is who they say they are.

 
 
  • Step 3 

The system verifies your documents and identity. 

 
 
  • Step 4

You are ready to go and start making your offers!

 

If your verification requires more information, you will receive an automated email with detailed instructions about how to complete it. Be sure to use high quality photos and follow the instructions to prevent extra steps. Once your verification (email, phone and passport) has been completed, you’ll receive a verified checkmark on your Grabr profile.

 

Passport Verification is our latest addition to continue enhancing trust and security in the Grabr experience. We are happy to have you as a part of our global community! 

Find more details and information on our FAQ here. 

 

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